Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Glyph, a web application provided by Socialocca ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

Glyph is a browser-based digital signage tool that allows users to create, customize, and embed animated split-flap message boards. Features include playlist management, display widgets, branded embeds, and analytics (on paid plans).

3. Accounts

You must provide accurate information when creating your account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@socialocca.com if you suspect unauthorized access.

You must be at least 13 years old to use the Service. By creating an account, you represent that you meet this requirement.

4. Subscriptions & Billing

Plans

Glyph offers a free tier and paid subscription plans (Premium and Agency). Paid plans are billed monthly or annually as selected at checkout. Pricing is displayed at glyphboards.com/pricing.

Billing & Renewal

Subscriptions renew automatically at the end of each billing cycle. You authorize us to charge your payment method on file via Stripe. You can cancel or modify your subscription at any time through the subscription management portal.

Refunds

We do not offer refunds for partial billing periods. If you cancel a subscription, you retain access until the end of the current paid period. We may offer refunds on a case-by-case basis at our discretion. Contact us at support@socialocca.com within 7 days of a charge if you believe there is an error.

Plan Limits

Each plan has associated limits (number of boards, playlist items, etc.). If you exceed your plan's limits after a downgrade, you will not lose existing content, but you may be unable to create new items until within your plan limits.

5. Acceptable Use

You agree not to use the Service to:

• Display content that is illegal, harmful, defamatory, or infringes intellectual property rights
• Spam, phish, or deceive users who view your embedded boards
• Attempt to gain unauthorized access to other users' accounts or our systems
• Reverse engineer, decompile, or attempt to extract our source code
• Use the Service in a way that violates applicable laws or regulations
• Overburden our infrastructure with automated requests or abuse the API

We reserve the right to suspend or terminate accounts that violate these terms.

6. Your Content

You retain ownership of the content you create in Glyph (board names, messages, uploaded logos, etc.). By using the Service, you grant us a limited license to store, display, and transmit your content solely to provide the Service.

You are responsible for ensuring you have the rights to any content you upload or display, including logos and images. We are not liable for content that infringes third-party rights.

7. Embeds & Commercial Use

Free and Premium plan users may embed boards on personal, professional, or organizational websites, subject to plan limits. Commercial usage (embedding on paid client sites, reselling boards as a service) is permitted on the Agency plan only.

All embeds from Free plan accounts display a Glyph watermark. Watermarks may be removed on paid plans as specified in the plan features.

8. Intellectual Property

The Glyph name, logo, UI design, and underlying technology are owned by Socialocca and protected by intellectual property laws. You may not use our trademarks or branding without prior written permission.

9. Disclaimers & Limitation of Liability

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free from security vulnerabilities.

To the maximum extent permitted by law, Socialocca shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service. Our total liability to you shall not exceed the amount you paid us in the 12 months prior to the claim.

10. Termination

You may close your account at any time by contacting us. We reserve the right to suspend or terminate your access if you breach these Terms or if continued use poses a risk to other users or our systems. Upon termination, your data will be handled per our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms with an updated date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which Socialocca operates, without regard to conflict of law principles.

13. Contact Us

For questions about these Terms, contact us at: support@socialocca.com